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Credentials

Our Credentials:
We are fully Certified, Licensed & Insured.

Hal’s Auto Care is fully licensed by the State of California and Sacramento County to perform all phases of automotive repairs. Hal’s Auto Care also maintains Garage Liability insurance at least five (5) times the legal minimum required necessary to conduct an Auto Repair business in Sacramento County. So you can rest easy knowing that your vehicles are well protected and in good hands.

We are also members of:

National Institute for Automotive Service Excellence
Hal’s Auto Care only employs ASE certified technicians with many years of experience. Because they must sometimes work alone they must be able to not only repair the vehicle but be competent enough to diagnose the problem and determine the best course of action. Although they may work independent of a shop they are never alone. An ASE Master Technician, serving as field supervisor, is only a radio call away to assist in any way necessary to complete the repair in a speed and professional manner.

NAPA AutoCare Center
Hal’s Auto Care is a local NAPA AutoCare Center in Sacramento, California. We can provide you with a number of benefits you can trust, the foremost being integrity. NAPA AutoCare Center owners know that, as a consumer, you have the right to choose where you decide to take your vehicles for service. We can recommend a preventive maintenance program that is right for each vehicle your family owns, saving you time and money in the long run.

Automotive Service Association
We are active members of the ASA. The Automotive Service Association (ASA) advances professionalism and excellence in the automotive repair industry through education, representation and member service.
 

We are proud members of the largest network of automotive technicians in the world.
As iATN members we:

• Uphold the highest standards of professionalism, competence, and integrity.
• Pursue excellence through ongoing education and the exchange of knowledge and experience with fellow iATN members.
• Maintain quality through the use of proper tools, equipment, parts and procedures.
• Promote public awareness of the importance of quality professional service and the advancing technology of the modern automobile.
• Support and promote the mission and goals of the iATN.

Better Business Bureau

As a member in good standing with the Better Business Bureau we adhere to a strict “Code of Ethics”.
We hereby endorse and agree:

• To adhere to simple truth and integrity in advertising and all transactions.
• To provide sound professional advice.
• To provide service after the sale.
• To provide prompt attention to any guarantee and warranty work.
• To cooperate with the Better Business Bureau in eliminating misleading
  or deceptive selling practices.
• To respond promptly to any complaint with all efforts toward reaching
  a mutually satisfying agreement.
• To accept and honor the Bureau’s decision in the event an acceptable
  agreement is not reached directly with the customer.
• To cooperate with the Bureau to eliminate the cause of any pattern
  of customer complaints.